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E-commerce Cum IT Executive

Job Information

Position : E-commerce Cum IT Executive
Company : Container Hotel Kuala Lumpur
Contract : Full Time

Salary : RM2,500.0 - RM3,200.0 Per Month

Location : Taman Tun Dr Ismail, Kuala Lumpur
Postcode : 60000

Posting Date : 12 Jan 2021
Closing Date : 11 Feb 2021

Academic Qualification : Bachelor's Degree
Language Requirement : No

Job Description


Job Responsibility
  • E-Commerce Management
    • Manage Online Travel Agent (OTA) channels, liaise with OTA person-in-charge from Agoda, Booking.com and more
    • Monitor and adjust pricing, promotion, room allotments ensuring that maximum revenue yield is achieve VS rooms available for 4 properties with additional properties coming
    • Manage OTA back end systems and channel management system
    • Work with Marketing to develop, implement and track e-commerce strategies that will help drive revenue growth
  • Social Media Management
    • Managing Online Customer Service alongside the Marketing team by investigating and replying sales and room booking related enquiries from social media such as Facebook, Instagram, the hotel website, OTA websites and any other online channels
    • Manage and maintain the company website, Facebook and online travel agent website. 
  • IT Management
    • Oversee new hardware and software installation, maintenance and enhancements on an on-going basis
    • Define and improve all IT system and network operation and front-end web programming processes
    • To provide technical support and ensure all IT infrastructure are in order inclusive of MacOS/OSX, Windows OS, hotel management system, network printers, server access, anti-virus update/upgrade, internet gateway, company emails, firewall, online payment gateways and other devices implemented in the future

Job Requirements
  • Has a minimum of 2-3 years in E-Commerce or IT-field
  • Will be based on HQ (located in PJ) but will be expected to travel within Klang Valley, Ipoh and Penang
  • Has excellent problem solving skills and critical thinking
  • Good organizer of work flow and tasks
  • Having a working knowledge of managing Hotel/Property Management Systems and having a history of managing Online Travel Agents and programming in C# will be an added advantage for the candidate.

Job Benifits
  • 5 day work-week
  • Medical reimbursements
  • Annual leaves
  • Parking

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