Job ResponsibilityDuties:
Performs analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems.
Performs analyzing, diagnosing, installation, and resolution of remote access technologies and associated problems.
Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements
Qualifications:
2+ years of progressive experience in the desktop environment.
College Level under IT, engineer and computer related programs
Can provide technical support, planning and coordination for end-user touch points of the distributed computer environmet;
Knowledge in desktop, software and hardware installation, support and distribution, and remote access technologies.
Quality and result oriented.
Job RequirementsJob Benifits
