Job ResponsibilityWe are looking for a competent Recovery Officer to contact customers and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Job responsibilities:
Managing the collection of outstanding debts from customers via inbound & outbound call.
Plan course of action to recover outstanding payments.
Attempt to negotiate & collect payments from customers.
Persuade, negotiate and work with customers for repayment arrangement.
Attend to customer's request /issues, resolve and respond to it effectively.
Ensure all collection activities are updated into the collections system accurately and in timely manner.
To achieve monthly collection target set by the company.
Ensure the collection actions are taken within company guideline
Any other duties assigned by superior from time to time.
Job Requirements:
Minimum SPM or with at least 1 year of working experience.
Fresh graduate encouraged to apply. Training will be provided
Well versed in English and Bahasa Malaysia
Computer literate i.e. Microsoft Office
Standard working hours Monday to Friday (8:30AM to 5:30PM)
Job RequirementsJob Benifits
