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Customer Support Specialist - Cantonese Speaking (Johor)

Customer Support Specialist - Cantonese Speaking (Johor)
Johor   Nusajaya
Full Time   Call Center / BPO

Post05 May2020
Expiry04 Jun2020

Job Information

Position : Customer Support Specialist - Cantonese Speaking (Johor)
Company : Startek
Contract : Full Time

Salary : RM2,500.0 - RM3,500.0 Per Month

Location : Nusajaya, Johor
Postcode : 47301

Posting Date : 05 May 2020
Closing Date : 04 Jun 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description

Job Responsibility


  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.


Job Requirements
  • Required language(s): Mandarin, English & Cantonese
  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
  • Candidate will be based in Startek Johor Bahru.
  • Applicant must be willing to work on rotational shifts.
  • Working experience in the service industry will be an added advantage for this position.

Job Benifits
  • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
  • iSTAR – System for Appraisal & Rewards – The STAR training is to help Startek employees to identify their weakness and to develop future leaders for the company.
  • English Training – Startek provides English trainings to Aegis employees who would like to improve their communication & business writing skills.

Job Application

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