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Customer Support Representative

Job Information

Position : Customer Support Representative
Company : Company Confidential
Contract : Full Time

Salary : RM2,500.0 - RM2,500.0 Per Month

Location : Kuala Lumpur, Kuala Lumpur
Postcode : 50400

Posting Date : 08 May 2020
Closing Date : 07 Jul 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility
  1. Handling all inbound calls or live chat pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  2. To exceed customers expectation in terms of customer service and accurate information.
  3. Replying emails pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.

Job Requirements
  1. Minimum 6 months experience in Customer Service role or call center 
  2. Must have own LAPTOP / DESKTOP (PC) with WIFI CONNECTION  (Work From Home Purposed)

Job Benifits

Customer Support Representative (Live Chat & Email Support) 

  1. Good in English & Bahasa Malaysia (Written & Speaking) ? 
  2. Minimum in SPM Qualification (With SPM Certificate) ? 
  3. Able to start working on 18th May 2020 (Immediate available) 
  4. Working Hour: Rotating Shift between 9AM - 10PM
  5. Working Day: 5 Days Work Week (Rotating Off-Day) 
  6. Salary Package: RM2,500 + KPI Allowance

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