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Customer Success

Job Information

Position : Customer Success
Company : Original Creators Sdn Bhd
Contract : Full Time

Salary : RM2,500.0 - RM3,000.0 Per Month

Location : Taman Tun Dr Ismail, Kuala Lumpur
Postcode : 60000

Posting Date : 29 Jul 2020
Closing Date : 18 Aug 2020

Academic Qualification : Bachelor's Degree
Language Requirement : English,Malaysia

Job Description

Job Responsibility
  • Identifies market potential by qualifying accounts;
  • Initiates sales closing process by scheduling appointments; making final presentation, understanding account requirements;
  • Closes sales by building rapport with potential account; explaining product and service capabilities, overcoming objections; preparing contracts;
  • Expands sales in existing accounts by introducing new products and services, developing new applications;
  • Contributes information to market strategy by monitoring competitive products and reactions from accounts;
  • Recommends new products and services to customers by evaluating current customers enquiry product results, identifying customers' needs to be filled;
  • Updates job knowledge by participating in educational opportunities;
  • Accomplishes marketing and organization mission by completing related results as needed;
  • Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities; recommending profit and service improvements; and
  • Contributes to team effort by accomplishing related results as needed.

Job Requirements
  • Candidates preferred to be pursuing a Diploma/Degree programme in Business/Mass Communications/any other courses related and equivalent;
  • Required language(s): English, Bahasa Malaysia (Additional language is a plus);
  • Highly organized and able to multi-task;
  • Experience in working with complex, multi-divisional, multi-geographical customers (preferred);
  • Experience in sales/out-bound marketing is preferred;
  • Exceptional communication skills and phone ethics skills;
  • Demonstrate leadership qualities;
  • Able to communicate with customers professionally;
  • Able to handle difficult customers professionally; and
  • Proficient in MS Office.

Job Benifits
  • EPF, SOCSO and EIS provided
  • 14 days of annual leaves
  • Medical Claim provided

Job Application

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