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Customer Services Associate

Job Information

Position : Customer Services Associate
Company : Customer Connect Malaysia
Contract : Full Time

Salary : RM1,400.0 - RM1,500.0 Per Month

Location : KL Sentral, Kuala Lumpur
Postcode : 50470

Posting Date : 05 Apr 2021
Closing Date : 05 May 2021

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
  • Attending to incoming calls promptly, courteously in a competent and professional manner.
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contributes to team effort by accomplishing related results as needed
  • Provide accurate, valid and complete information by using the right methods/tools
  • Any other duties assigned by your immediate superior and the Company

Job Requirements
  • Candidates must be a Malaysian citizen and possess at least an SPM qualification
  • Must be able to work on shifts and weekends if required
  • Strong communication and interaction skills
  • Able to work independently and as a team player
  • Fresh graduates are encouraged to apply
  • Fluent in both spoken and written Bahasa Malaysia and English.
  • Able to start immediately is an added advantage
  • Computer Literacy

Job Benifits

These are the benefits in your career with us:


  • Fun and exciting working environment
  • Lucrative remuneration package
  • EPF, SOCSO, and Medical coverage
  • Strategic location (walking distance to all major public transportation modes)
  • Professional training is provided


Job Application

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