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Customer Service Specialist

Job Information

Position : Customer Service Specialist
Company : Agensi Pekerjaan J-Recruit Sdn Bhd
Contract : Full Time

Salary : RM2,700.0 - RM3,100.0 Per Month

Location : KL City, Kuala Lumpur
Postcode :

Posting Date : 19 Jul 2021
Closing Date : 22 Sep 2021

Academic Qualification :
Language Requirement : EN

Job Description

Job Responsibility
  • Working in a contact centre environment and handling multiple customer calls from our customers.
  • Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
  • Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
  • Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.

Job Requirements

Customer Service Executive (English) | Bank | Work From Home for Now | Open for Fresh Graduates

  • Fresh graduates of Diploma or Degree.
  • SPM graduates with 2 years' experience in Contact Centre
  • Flexibility to work on shift duties (including overnight, weekend and public holidays)
  • Applicant must be able to speak in good English.

Job Benifits
  • A great place to work
  • Fun at work! A great culture and environment - Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace
  • Competitive Salary
  • Career advancement opportunities - Shaping your future & opening both local & cross border opportunities
  • Extensive training - Giving you the skill and training you need to be a success!
  • Work life balance - 5 day work with 2 confirmed off days in a week
  • Free shuttle services for all our employees from certain pick up locations to and from the office

Job Application

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