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Customer Service Representative (Call Centre)

Job Information

Position : Customer Service Representative (Call Centre)
Company : Dommal Food Services Sdn Bhd
Contract : Full Time

Salary : RM2,000.0 - RM2,500.0 Per Month

Location : Shah Alam, Selangor
Postcode : 40150

Posting Date : 24 Nov 2022
Closing Date : 08 Jan 2023

Academic Qualification : Diploma
Language Requirement : EN,MS

Job Description


Job Responsibility
  • Handle inbound calls for Domino's Pizza orders taking Malaysia and Singapore
  • Process customer’s order
  • Tactfully and professionally attend to customer queries/concerns via phone
  • Adhere to escalation procedures of handling customer concerns at all times
  • To comply with any special or additional tasks assigned from time to time by the superior and management.

Job Requirements
  • Must be Malaysian and more than 18 - 45 years old.
  • Minimum SPM.
  • Good Command of English and Bahasa Malaysia (written/spoken)
  • Excellent communication skills.
  • Possess own transport.
  • Able to come for training at Wisma Domino’s Hicom Glenmarie, Shah Alam.
  • Working place Wisma Domino’s Hicom Glenmarie, Shah Alam 
  • Able to work on shifts, weekends, and public holidays.
  • Basic computer knowledge is needed and training will be provided.
  • Does not have any health problem that prevents working on rotating/night shift.

Job Benifits
  • Salary up to RM2500
  • Career Advancement Program.
  • Medical Card & Personal Accident Coverage
  • Annual Leave
  • EPF and Socso.
  • Overtime
  • Upselling Incentive up to RM500 per month.
  • 5 working days

Job Application

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