Position : Customer Service Representative Company : Mastermind AsiaWide Group Contract : Full Time
Salary : RM500.0 - RM1,500.0 Per Month
Location : Petaling Jaya, Selangor Postcode : 46150
Posting Date : 10 Dec 2020 Closing Date : 28 Feb 2021
Academic Qualification : Secondary/SPM/'O' Level Language Requirement : EN,MS,ZH
Job Description
Job Responsibility
Contact centre information clerks provide advice and information to clients, respond to queries regarding a company's or an organization's goods, services or policies, and process financial transactions using the telephone or electronic communications media such as email. They are located in premises that may be remote from clients or other operations of the organizations or companies about whom information is provided.
Tasks include -
identifying requirements and entering events into a computer system;
dispatching tasks to other units, when relevant;
invoicing or handling payments, where necessary;
sending letters, information sheets and other documents to clients;
advising clients of additional products or services.
Job Requirements
Excellent hands-on skills with eye for details
Ability to work independently.
Positive attitude and responsible character.
Pleasant personality with focus on excellence in customer service.
Prior working experience will be an added advantage.
Self-starter with good communication and interpersonal skill.
Possess self-confidence and be able to actively interact with all relevant parties.
Secondary school leave can apply
Job Benifits
Allowance
Meal provided
Job Application
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