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Retail / Merchandise
Customer Service Officer
Customer Service Officer
Selangor
Petaling Jaya
Full Time
Retail / Merchandise
EC Port Sdn Bhd
Post
04 Oct
2022
Expiry
08 Dec
2022
Job Information
Position :
Customer Service Officer
Company :
EC Port Sdn Bhd
Contract :
Full Time
Salary :
RM2,300.0 - RM3,000.0 Per Month
Location :
Petaling Jaya, Selangor
Postcode :
47301
Posting Date :
04 Oct 2022
Closing Date :
08 Dec 2022
Academic Qualification :
Diploma
Language Requirement :
EN,MS,ZH
Job Description
Job Responsibility
Engaging in all forms of customer service
Assisting customers with email, phone & Whatsapp enquiries
Ensuring CRM workflow is conducted on time
Handling customer complaints
Maintaining good relationship with customers
Solving issues by liaising with other staff & the customer
Job Requirements
Candidate must posses at least Higher Secondary/A Level/ Professional Certificate/ Diploma/Degree in any field
At least 1 Year(s) of working experience in the related field
Required Skill(s): Computer literate (Microsoft Office, Google spreadsheet, WhatsApp etc)
Good communication skills
Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.
To have good product knowledge
Preferably Junior Executive specialized in Customer Service or equivalent.
Candidate will act as a Customer Service - General for this job position.
Working hours: Monday to Friday (9.30am--5.30pm)
Job Benifits
50% discount for Staff Purchase
Working hours: Monday to Friday (9.30am--5.30pm)
Near to public transport
Annual Increment or Career Advancement (subjective to performance)
Can Work From Home
Job Application
To apply online for Customer Service Officer, kindly click the button below.
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