• Find:
  • Location:



Customer Service Executive (English Speaking)

Job Information

Position : Customer Service Executive (English Speaking)
Company : Epic Logic Sdn Bhd
Contract : Full Time

Salary : RM1,800.0 - RM2,400.0 Per Month

Location : Bukit Damansara, Kuala Lumpur
Postcode : 50490

Posting Date : 23 Oct 2021
Closing Date : 27 Dec 2021

Academic Qualification :
Language Requirement : EN

Job Description


Job Responsibility
  • Handle all inbound contacts received and outbound contacts made in the form of chats, emails, and calls.
  • Independently provide accurate information to resolve problems/issues that arise.
  • Execute reports and analysis on the Call Center (CC) Operations on a timely basis
  • Adhere to the Quality Assurance standards set
  • Adhere and comply to the duty roster set by the Supervisor.
  • Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis.
  • Continuously educate one's self with up-to-date and relevant information to support the customer service operations.
  • Assist in the preparation of other processes as and when assigned/required by the Supervisor.
  • Display good team working attitude and behaviour within the CCO work environment and within other divisions in the company.
  • Participate in company sponsored events.

Job Requirements
  • At least one (1) year of experience in the Customer Service field is needed
  • Must be able to speak and write good English
  • Able to work on 24/7 shifts
  • Have own laptop (may need to WFH on split mode)
  • Able to start immediately

Job Benifits
  • Annual Leave
  • Shift allowance
  • EPF/SOCSO

Job Application

To apply online for Customer Service Executive (English Speaking), kindly click the button below.


Apply Job Online

Facebook Page



About

    kareer.com.my in the latest and the most up-to-date job vacancy listing in Malaysia.