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Customer Service Executive (Cantonese & Mandarin Speaking)

Customer Service Executive (Cantonese & Mandarin Speaking)
Selangor   Bandar Petaling Jaya
Full Time   Call Center / BPO
Startek

Post09 Feb2020
Expiry10 Mar2020

Job Information

Position : Customer Service Executive (Cantonese & Mandarin Speaking)
Company : Startek
Contract : Full Time

Salary : RM2,500.0 - RM3,500.0 Per Month

Location : Bandar Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 09 Feb 2020
Closing Date : 10 Mar 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : English,Chinese

Job Description


Job Responsibility
  • Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
  • Provide customer support using the English or Mandarin language via phone or email.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow up actions are taken.

Job Requirements
  • Customer-oriented with good communication skills in English and Mandarin is a must
  • Candidates must be willing to work on rotating shift, weekends and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Job Benifits
  • Training provided
  • Shuttle van provided
  • Accommodation provided
  • Various allowances
  • EPF
  • SOCSO

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