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Customer Service Executive

Job Information

Position : Customer Service Executive
Company : Care Concierge
Contract : Full Time

Salary : RM2,500.0 - RM5,000.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 46200

Posting Date : 21 Jun 2020
Closing Date : 11 Jul 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility
  • To answer all calls and queries from the customers and to be able to respond in a timely manner
  • To attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Answer all inquiries via the various marketing channels.
  • Complaint Management - determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Requirements
  • Must have a cheerful and positive attitude
  • Good command of English and Bahasa Malay (Mandarin would be an advantage), and writing skills, able to relate to our clients needs
  • Have a great attitude, willing to learn and expand your knowledge and to have a growth mentality.

Job Benifits

  • CARE Concierge is looking for very passionate and positive minded team mates to join us. We are providing a much needed service to care for the elderly, post hospitalization patients and their families and our responsibilities extend more than just responding to our clients but to engage with them and assist them. 
  • If you are looking for a job with purpose, that your work contributes to the betterment of peoples life, are hungry for success but most importantly willing to work hard and constantly challenge yourself to learn, we want you to join us.

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