Job Responsibilityo Provide quality and timely customer service via the organization's digital channels by responding directly to customer questions and feedbacks in live chat, social media and email.
o Follow required procedures and processes to resolve customer inquiries.
o Assist digital team to identify and report system trends and abnormalities.
o Generate sales or do upselling while providing exceptional service to meet personal and team sales target.
Job RequirementsJob Benifits
