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Customer Service cum Admin Executive

Job Information

Position : Customer Service cum Admin Executive
Company : Corvan Asia Sdn Bhd
Contract : Full Time

Salary : RM2,500.0 - RM3,500.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47400

Posting Date : 02 Dec 2019
Closing Date : 01 Jan 2020

Academic Qualification : Diploma
Language Requirement : No

Job Description

Job Responsibility
We are seeking a reliable and motivated candidate for the position of Customer Service and Admin Executive, to provide customers with excellent customer service and office administration.
  • Professionally handle queries and resolve customer issues in person and via different channels (phone, email, text, etc.)
  • Build and improve relationships with existing customers
  • Support the General Manager in all matters to maximize productivity
  • Prepare and edit documents, issue invoices and assist in administrative matters
  • Complete any assigned ad-hoc duties 
    Job Requirements
    • Candidates must possess at least Diploma or higher in any field
    • Must possess a minimum 2-year experience in any customer service-related field as a proven successful leader.
    • Must possess excellent communication skills in English. Good spoken Mandarin is an advantage.
    • Must have a strong interest in smart home appliances such as robotic vacuum cleaners
    • Must have good customer service and problem-solving skills, attentiveness, empathy, patience and immaculate manners
    • Must possess good computer skills (Word, Excel, PowerPoint)
    • Must maintain a high degree of integrity and confidentiality
    • Must have the ability to multi-task and manage time effectively
    • A good team player with good leadership quality and loyalty (job hoppers will not be considered)
    • Own transport, smartphone and laptop preferred
    • Attached a copy of your recent photograph is a MUST

    Job Benifits
    • What you can expect
      • A dynamic working environment that require finesse in handling customer with high expectations
      • Attractive remuneration package, including handphone & parking allowance, EPF, SOCSO, EIS
      • Dressing code: Business (e.g. shirts)
      • Working hours: Monday-Friday (9:30am-7:00pm), Saturday (9:30am-1:30pm)
      • Working location: Block Allamanda, 10 Boulevard, Lebuhraya Sprint, PJU6A, 47400 Petaling Jaya, Selangor

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