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Customer Service Consultant

Customer Service Consultant
Kuala Lumpur   Cheras
Full Time   Call Center / BPO
Gitaloha (M) Sdn Bhd

Post11 Jan2021
Expiry22 Mar2021

Job Information

Position : Customer Service Consultant
Company : Gitaloha (M) Sdn Bhd
Contract : Full Time

Salary : RM2,000.0 - RM2,500.0 Per Month

Location : Cheras, Kuala Lumpur
Postcode : 56000

Posting Date : 11 Jan 2021
Closing Date : 22 Mar 2021

Academic Qualification :
Language Requirement : EN,MS,ZH

Job Description

Job Responsibility
  • Assisting customers with inquiries and complaints
  • Providing customers with product information, take orders and process return order
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services
  • Determining the cause of the problem (courier/shipment and product), selecting and explaining the best solution to solve problem, and following up to ensure resolution is made up to standard 
  • Preparing product or service reports by collecting and analyzing customers'  information

Job Requirements
  • Prefer who can speak in Mandarin
  • Able to work overtime
  • At least age 21-26 years old
  • Non-smoker & Non-alcoholic
  • Good communication skill
  • Team player, always take initiative and able to work under a pressure environment

Job Benifits
  • KWSP
  • Dental
  • Medical Insurance
  • Company Annual Dinner

Job Application

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