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Customer Service Agent

Job Information

Position : Customer Service Agent
Company : Asia Recruit Management Sdn Bhd
Contract : Full time

Salary : Undisclose

Location : Sunway Pyramid, Selangor
Postcode : 47500

Posting Date : 13 Nov 2022
Closing Date : 13 Dec 2022

Academic Qualification :
Language Requirement : No

Job Description

Job Responsibility
Company Overview

We are representing one of the modern and youngest network infrastructure telecommunication company in Malaysia. Currently our client is looking for young and energetic candidates to be part of the team.

Job Description

- Handling incoming calls and enquiries from customers.
- Follow up and resolve customers complains.
- Work closely with team members and leaders to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required.
- Upsell and cross- sell skills with ability to provide alternate solutions and suggestions.
- Any other duties assigned by the team leader.

Job Requirement

- Must have a minimum of SPM Certificate.
- Preferably having own transportation.
- Preferably with Call Centre experience.

Job Requirements

Job Benifits
  • EPF
  • Annual Leave

Job Application

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