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Customer Service

Job Information

Position : Customer Service
Company : Himayya - RMF Holdings Sdn Bhd
Contract : Full Time

Salary : Undisclose

Location : Puchong, Selangor
Postcode :

Posting Date : 21 May 2020
Closing Date : 20 Jul 2020

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
  • Response to customer complaint/refund.
  • Greeting and serving customers to satisfy and make them happy.
  • Delivering excellent customer service and experience to customers via email, calls, social media and live-chat; and respond appropriately in a timely manner.
  • Assisting customers in order to help them find what they need.
  • Providing quality customer support to our customers.
  • Providing accurate information on products and services to our customers.
  • Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer.

Job Requirements
  • Required language (s) : Bahasa Malaysia & English.
  • At least 6 month (s) of working experience in the related field is required for this position.
  • Customer-oriented with good personal & communication skills.
  • Computer literate
  • Pleasant personality, confident, good attitude and trustworthy
  • Being polite and helpful
  • Minimum SPM.
  • At least 6 month (s) of working experience in the related field is required for this position.
  • Language Required : English / Bahasa Malaysia
  • Experience: Customer Care Specialist: 1 year (Preferred)
  • Education: STM/STPM (Preferred)

Job Benifits
  • EPF/SOCSO/EIS contribution
  • Medical benefit
  • Annual Leave
  • Annual increment
  • Nearby LRT Kinrara BK5 (15 minute walking distance)
  • Job Type : Full-time / Contract
  • Working hours : Monday to Saturday (9.00am to 5.30pm)

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