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Customer Relations Coordinator

Customer Relations Coordinator
Selangor   Petaling Jaya
Full Time   Customer Service / Helpdesk
Startek

Post14 Sep2021
Expiry24 Oct2021

Job Information

Position : Customer Relations Coordinator
Company : Startek
Contract : Full Time

Salary : RM2,300.0 - RM3,000.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47400

Posting Date : 14 Sep 2021
Closing Date : 24 Oct 2021

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN

Job Description


Job Responsibility
  • Handling of incoming calls and inquiries from customers with a demonstration of excellent customer service skills to meet and exceed customer's needs.
  • Provide customer support using the English language via phone or email.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow-up actions are taken.

Job Requirements
  • Customer-oriented with good communication skills in English is a must
  • Candidates must be willing to work on 24/7 rotating shift, weekends and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Job Benifits
  • Training provided
  • Shuttle van provided
  • Various allowances
  • EPF/SOCSO


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