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Customer Care Officer

Job Information

Position : Customer Care Officer
Company : Bright Property Service (M) Sdn Bhd
Contract : Full Time

Salary : RM2,300.0 - RM2,500.0 Per Month

Location : Johor Bahru, Johor
Postcode : 80200

Posting Date : 15 Oct 2020
Closing Date : 14 Nov 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility
  • Collection of maintenance/ miscellaneous fees, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.
  • Responsible for the creation, updating and management of files as well as key management.
  • Coordinate with the Project Manager, contractors and maintenance team on property inspection.
  • Timely reporting on all kinds of incidences and emergencies.
  • Maintain good customer relations with the Resident Associates and resident groups.
  • Assist in organizing community cultural activities and related publicity work.
  • Administration work at the Service Centre.
  • To complete any other assignment/ tasks given by the supervisor.

Job Requirements
  • Candidate must possess at least a SPM, STPM, Diploma or Degree in any discipline.
  • At least 1 year of experience in similar capacity in Customer Service & Property Management.
  • FRESH GRADUATES are encouraged to apply.
  • Preferable fluently in Mandarin, English & Bahasa Malaysia (Speaking & Written).
  • 9.00am to 6:00pm, 6 days per week and you shall be entitled to one (1) rest day per week.
  • Able to work under pressure, physically fit, active person & positive minded.

Job Benifits
  • Free lunch & dinner provided.
  • Transport & telecommunication allowance.
  • Overtime meal allowance/ replacement leave.
  • Medical card + free medical insurance + Group personal accident coverage.
  • Attractive employee benefits.
  • 14-18 days annual leaves.
  • 18 days public holidays.

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