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Customer Care Coordinator

Job Information

Position : Customer Care Coordinator
Company : Bull & Rabbit
Contract : Full Time

Salary : RM3,000.0 - RM4,000.0 Per Month

Location : Kuchai Lama, Kuala Lumpur
Postcode : 58200

Posting Date : 10 Jun 2021
Closing Date : 10 Jul 2021

Academic Qualification : Diploma
Language Requirement : EN,ZH

Job Description


Job Responsibility
  • Respond to email / Social Media messenger
  • Handle customer inquiries over Whatapps, Facebook, Instagram & Email
  • Provide customers with service information
  • Manage and resolve customer complaints
  • Achieving sales goal
  • Able Follow Company SOP & KPI
  • Close sales & process orders
  • Attention to consistent & Follow ups
  • Identify and escalate priority issues

Job Requirements
  • Minimum 2 years working in Customer Service & Sales
  • Responsive & Efficient to customers' enquiries
  • Maintain a very strong relationship with customers
  • Creative, strategic & fast thinker person
  • Required language(s): English, Bahasa Malaysia & Mandarin (Preferred)

Job Benifits
  • Company Profit Sharing upon confirmed as permanent
  • Wide Learning and exposure in E-commerce Online Business
  • 6 Working days
  • Friendly working environment
  • Free Dessert to eat
  • Free car park
  • Annual leave and sick leave
  • EPF
  • SOCSO

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