There are 3 Jobs in BPO Services to Choose
To contact the prospective customers to garner interest to obtain products/services provided.To gather/verify the information.To close the deal with interested customers to engage with Monkey Edu's products/services.Job RequirementsOpen for Fresh GraduateHowever have experience in Telesales will be BONUSCalling B2C leads provided by Monkey Edu.Must be able to speak Good En ...
To attend/answering coming calls from customer, identify the problems and assist them to solve the problem by providing the right solutionFollow up with the customer on pending casesCreate report in the systemJob RequirementsWelcome DIPLOMA Holder and abovePrefer applicant who have experience as Team Leader in any related fieldsRequired language(s) : Mandarin, Bahasa Malay ...
Respond to customer enquiries within the agreed response timeResolve customer enquiries through our support channelsProvide relevant service recovery, support, and recommendations to customersSupport customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolutionAccurately record and escala ...
