Sales And Marketing Executive

Position : Sales And Marketing Executive
Company : 4U Malaysia Sdn Bhd
Contract : Full Time

Salary : RM2,000.0 - RM3,000.0 Per Month

Location : Bayan Lepas, Pulau Pinang
Postcode : 11900

Posting Date : 15 Nov 2022
Closing Date : 04 Jan 2023

Academic Qualification : Diploma
Language Requirement : English,Chinese,ZH,EN

Job Responsibility

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer-related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by the company's service standards.
• Effectively manage large numbers of incoming calls, WhatsApp, and e-mails.
• Handle complaints, provide appropriate solutions and alternatives within the timeframe, and follow-up to resolve issues.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.

Job Requirements

• Fresh graduates are welcomed to apply.
• Previous working experience (i.e. Telemarketing, Billing, Customer Liaison, etc.) is an added advantage
• Customer-oriented and possess good service etiquette.
• Good communication and interpersonal skills.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Work well under pressure to meet deadlines.
• Assisting in events and workshops as required.
• Willing to learn and travel outstation for events and performing duties during conferences or seminars.
• Good team player and able to work independently.
• Able to start work immediately.

Job Benifits

• Yearly Bonus + Increment
• KWSP and SOCSO
• Medical & Insurance Coverage
• Career progression opportunities
• In House Training Provided
• Annual leave and sick leave
• Overtime Pay
• Company Trip
• Annual Dinner

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