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Advertising / Marketing
Marketing Specialist
Marketing Specialist
Pulau Pinang
Bayan Lepas
Full Time
Advertising / Marketing
4U Malaysia Sdn Bhd
Post
15 Nov
2022
Expiry
04 Jan
2023
Job Information
Position :
Marketing Specialist
Company :
4U Malaysia Sdn Bhd
Contract :
Full Time
Salary :
RM2,000.0 - RM3,000.0 Per Month
Location :
Bayan Lepas, Pulau Pinang
Postcode :
11900
Posting Date :
15 Nov 2022
Closing Date :
04 Jan 2023
Academic Qualification :
Diploma
Language Requirement :
English,Chinese,ZH,EN
Job Description
Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer-related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by the company's service standards.
Effectively manage large numbers of incoming calls, WhatsApp, and e-mails.
Handle complaints, provide appropriate solutions and alternatives within the timeframe, and follow-up to resolve issues.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Job Requirements
Fresh graduates
are welcomed to apply.
Previous working experience (i.e. Telemarketing, Billing, Customer Liaison, etc.) is an added advantage
Customer-oriented
and possess good service etiquette.
Good communication and interpersonal skills.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Work well under pressure
to meet deadlines.
Assisting in events and workshops as required.
Willing to learn and travel outstation
for events and performing duties during conferences or seminars.
Good team player and able to
work independently.
Able to start work immediately.
Job Benifits
Yearly Bonus + Increment
KWSP and SOCSO
Medical & Insurance Coverage
Career progression opportunities
In House Training Provided
Annual leave and sick leave
Overtime Pay
Company Trip
Annual Dinner
Job Application
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