There are 169 Jobs to Choose in Customer Service / Helpdesk
Inbound 1st Level Support To analyze, create and resolve tickets (if applicable). To Troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). Transform tickets created by E-Mail or Fax into the Ticket system. Follow up on processing status (e. g. Engineer Time ...
Answer incoming calls (inbound only) product problems, services inquiries and general concerns.Update customer information in the customer service database during and after each call.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.Job RequirementsNeeded to work on Sat or Sun & public ...
Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Ensure customer satisfaction and provide professional customer support.Contribute to team effort by accomplishing related results as ne ...
Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Ensure customer satisfaction and provide professional customer support.Contribute to team effort by accomplishing related results as ne ...
Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Ensure customer satisfaction and provide professional customer support.Contribute to team effort by accomplishing related results as ne ...
Responsible for maintaining the smooth running andoperation of front desk activities in the clinic.Interact, meet and greet patients when they seek medical attention.Answering the phone and tracking appointments promptly.Data entry of patients' personal information accuratelyScheduling appointments for patients.Prepare and dispense medications accuratelyHandle all transact ...
Interact by phone with our targeted audience for our campaigns, provide information based on the tele script, collect information and conduct follow-up calls. Must perform call from 9am to 6pm to meet daily KPI.Data entry and maintenance of customer/potential customer database.Capture accurate data and maintain customers/potential customers' data in accordance with the dat ...
Communicate with internal and external staff, resellers, agents and customersSave document in word PDF & upload itKnow how to use google drive, google form response, google driveKnow how to reply email/forward email, attach file in email, CCProses and check status of the order using online system Fast learner, independent and can work in a team Jo ...
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.First point of customer contact for general inquiries like pricing, products, scheduling etc.Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote ...
Using the help desk management tool, log and assign requestsMonitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.Customer service and supportProvide courteous and professional technical support to customers.Troubleshoot hardware and software, technical, network issues (i.e.: reset passwor ...
