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Call Center Executive

Job Information

Position : Call Center Executive
Company : U Mobile Sdn Bhd
Contract : Full Time

Salary : RM1,850.0 - RM2,500.0 Per Month

Location : Berjaya Times Square, Kuala Lumpur
Postcode : 51000

Posting Date : 26 Oct 2021
Closing Date : 15 Dec 2021

Academic Qualification :
Language Requirement : EN,MS,ZH,TA

Job Description


Job Responsibility
  • Answer inbound calls.
  • Create trouble tickets for escalation cases.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Job Requirements
  • Immediate hiring on 29th October 2021
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Strong time management and decision making skills.
  • Adaptability and accountability.

                  Job Benifits
                  • Easy access using public transport such as monorail, LRT and MRT.
                  • Fixed shift.
                  • Monthly incentive up to RM500

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