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(BASIC RM3,500!!!) Mandarin Speaking Inbound Customer Service Associate (Call Centre)(KL)

Job Information

Position : (BASIC RM3,500!!!) Mandarin Speaking Inbound Customer Service Associate (Call Centre)(KL)
Company : The Global Outsourcing Company
Contract : Full Time

Salary : RM2,800.0 - RM3,500.0 Per Month

Location : One Utama, Kuala Lumpur
Postcode :

Posting Date : 29 Nov 2019
Closing Date : 29 Dec 2019

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : English,Chinese

Job Description


Job Responsibility
  • Maintain updated knowledge of all company products and services in order to provide adequate education to customers
  • Provide information and instructions about relevant products and services
  • Make product and service suggestions to meet the customer’s specific needs
  • Field incoming phone calls and respond to phone messages from customers
  • Promptly respond to customer questions submitted via email or livechat
  • Answer customer questions and provide information to resolve any issues

Job Requirements
  • Possess at least SPM certificate to apply for this position.
  • Required language(s): Mandarin and Basic English
  • Must be able to understand the Traditional Mandarin words!!!
  • Fresh graduates are welcome to apply!
  • 5 days work per week (Rotational Off day) - Shift time: 7am to 130am (9 hours per shift including 1 hour break)
  • Able to join on 5th / 19th December 2019 or January 2020

Job Benifits
  • Basic Monthly Salary: RM2,800- RM3,500
  • Full Training will be provided
  • Various Benefits including EPF, SOCSO and Medical Insurance
  • Working hours: Rotational Off day. 5 days work per week (9 hours per day including one and half hour break time)!!

Job Application

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