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Average RM 2,500 ++ English Speaking Transportation Service Consultant @ Nusajaya Johor (Intake 24 May!)

Average RM 2,500 ++ English Speaking Transportation Service Consultant @ Nusajaya Johor (Intake 24 May!)
Johor   Johor Bahru
Full Time   Call Center / BPO
Global Outsourcing Company

Post28 Apr2021
Expiry27 Jun2021

Job Information

Position : Average RM 2,500 ++ English Speaking Transportation Service Consultant @ Nusajaya Johor (Intake 24 May!)
Company : Global Outsourcing Company
Contract : Full Time

Salary : RM2,100.0 - RM2,800.0 Per Month

Location : Johor Bahru, Johor
Postcode :

Posting Date : 28 Apr 2021
Closing Date : 27 Jun 2021

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : English

Job Description


Job Responsibility
  • Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner.
  • Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback and identify trends for improvement actions.
  • Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
  • Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies, and procedures for the company or department.

Job Requirements
  • Proficient in English & Bahasa Malaysia.
  • Applicant must be willing to work on 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per week (Rotational Off day)
    • Earliest Shift starts from 7am - 4pm, Latest 10pm - 7am ); (Schedule will be given weekly/ monthly)
  • Have no issue start working on 24th May 2021!
  • At least a SPM qualification, preferably candidate with experience in servicing line.
  • Have no issue to be based at Johor Office.
  • Candidates are required to possess their own laptop and Strong WiFi network connection/Broadband.

Job Benifits
  • Basic Salary: RM1,500 - RM 1,800 Basic
  • Additional Allowances: Full Attendance Allowance RM 300 (working 6 days per week) +  KPI Allowance (Up to RM400) + Night Shift Allowance (Up to RM300) 
  • EPF + Socso
  • Annual Leave & Medical Leave
  • Training Provided (with basic salary paid)
  • Interview Tips provided!
  • MNC working culture
  • Free Shuttle Service (24 hrs available) 
  • KIP Mart Tampoi
  • Skudai Parade
  • AEON Taman University
  • Tesco Bukit Indah
  • CIQ, JBCC & City Square
  • Rumah Iskandar Malaysia
  • Gelang Patah

 

WORKING LOCATION: Nusajaya, Johor (Nearby Legoland)

WORKING HOURS: 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per weeks (Rotational Off Day)


ABOUT THE COMPANY:


  • A Multi-National World Ranked Company is looking for professional candidates to be their English Speaker Customer Service Executive to serve the customers from Singapore market, with a great working environment and employee benefits!

Job Application

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