Job ResponsibilityJob Description:
VENDOR MANAGEMENT
o Manage all product developments and coordinate with suppliers and vendors on the necessary stock-takes.
o Research relevant concepts and ideas for social media content and campaigns.
o Work together with the Social Media team in the creation and execution of all promotional activities and campaigns for IG, FB and Google My Business.
o Manage all ancillary matters relating to products including product packaging, product labelling, new product acquisition, product bundling etc.
o Keep abreast with development of health and wellness business including marketing efforts like identifying suitable social media influencers and collaborators.
o Customer relationship management including all enquiries in various platforms.
o Tactfully handle complaints and incidents.
ORDER PROCESSING + LOGISTICS & SUPPLY CHAIN
o Coordinate all order processing matters with customers, suppliers and vendors including arrangement with relevant transporters involved in the delivery of all products to customers.
o Attend to all walk-in customers.
o Ensure all orders from all platforms are correctly packed and shipped out on time.
o Ensure all products in www.ketomall.asia, Shopee and Lazada are correctly uploaded (together with the correct photos), priced, with proper descriptions.
o Customer relationship management including attending to all enquiries from potential customers.
REPORTS AND RECONCILIATIONS
o Manage all relevant documentations and filing including preparation of quotations, invoices, payment vouchers and receipts.
o Ensure all stock-counts (inventory management) are in order and updated.
o Submit required reports and reconciliation by the 3rd of every month.
Criteria:
o Diploma in Business Management or equivalent
o Fast learner, can work with minimal supervision
o Must have Own transport
o Proficient in both written and spoken English and Bahasa Malaysia.
o Self-starter, extroverted, independent and able to work with minimum supervision.
Job RequirementsJob Benifits