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Assistant Front Office

Assistant Front Office
Pahang   Kuantan
Full Time   Hotel / Hospitality
OSK Group

Post24 Jan2020
Expiry23 Feb2020

Job Information

Position : Assistant Front Office
Company : OSK Group
Contract : Full Time

Salary : RM1,700.0 - RM2,300.0 Per Month

Location : Kuantan, Pahang
Postcode : 26100

Posting Date : 24 Jan 2020
Closing Date : 23 Feb 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility
  • To receive, acknowledge and relay all telephone calls to the parties concerned in a fast, accurate and courteous manner.
  • To answer, confirm and process all requests for reservation according to the established procedure.
  • Provide courteous service to the guest and respond promptly and tactfully to the guest complaints, requests and enquiries.
  • To check regularly the progress of each assignment and to assist if necessary, so as to make sure that all assignments are completed as scheduled for each shift.
  • To sell, register and assign rooms for the arriving guests and ensure that the registration card is properly filled and check-out the guest based on established procedures.
  • To inform relevant department of any arrivals, room changes, check-outs and any other arrangements.

Job Requirements
  • SPM/STPM/Certificate/Diploma/Bachelor Degree in Business Administration or any other relevant field. 
  • At least 1 years with Front Office experience is required.
  • Good interpersonal and communication skills

Job Benifits
  • Annual Leave Entitlement 
  • EPF 
  • Socso 
  • Medical Benefit 
  • Wellness Programme 
  • Insurance Coverage 

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