Assistance Setel Admin

Position : Assistance Setel Admin
Company : Company Confidential
Contract : Full Time

Salary : RM1,800.0 - RM2,500.0 Per Month

Location : Johor Bahru, Johor
Postcode : 8700

Posting Date : 19 Feb 2021
Closing Date : 21 Mar 2021

Academic Qualification :
Language Requirement : No

Job Responsibility

• Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
• Enhance and improve current process.
• Ensuring Customer Service satisfaction with clients
• Following process and procedure of the Company.

Job Requirements

• Have good skills
• Fluent in malay & added advantage in English
• Preferably with outspoken personality.
• Presentable outlook and personality.
• With Customer Service experiene is added advantage
• Mobile Literate
• Fresh graduate is encourage to apply too.
• Willing to work shifts

Job Benifits

• EPF, SOCSO it's ur wish 
• Min 12 Days Annual Leave per year
• We provide medical coverage, You may claim up to the limit of your position
• Bonus
• Overtime allowance

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