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Application Specialist (In Vitro)

Application Specialist (In Vitro)
Selangor   Petaling Jaya
Full Time   Science & Technology
Siemens AG

Post20 Apr2020
Expiry19 Jun2020

Job Information

Position : Application Specialist (In Vitro)
Company : Siemens AG
Contract : Full Time

Salary : Undisclose

Location : Petaling Jaya, Selangor
Postcode :

Posting Date : 20 Apr 2020
Closing Date : 19 Jun 2020

Academic Qualification :
Language Requirement : No

Job Description

Job Responsibility

Your mission and responsibilities:

  • You will be responsible to provide reactive technical support both on-site and on the phone to customers to ensure instrumentation up time and customer satisfaction by troubleshooting and resolving applications related problems .
  • You will escalate unresolved issues and monitor to completion
  • You provide comprehensive training to customers tailored to their learning needs
  • You will perform installation of new products and customer supporting after Go Live
  • You will conduct product evaluations and system validations
  • You will deliver product application training and support to customers
  • You will submit daily report to Manager on application-related issues

Job Requirements

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company's name is dedicated to our employees. It's their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer. We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting? Then come in and join our Malaysia Healthineers as Application Specialist, Diagnostics to increase customer satisfaction by providing outstanding, high-quality customer post installation support to be based in Central & Malacca. 

Your qualifications and experiences:

  • You hold a successfully completed Degree in Biochemistry, Biomedical Science, Medical Laboratory
  • You have at least 3 years of Application Specialist or Lab experience
  • Having knowledge in Hematology products will be an added advantage

Your personality and skills:

  • You possess strong analytics and technical troubleshooting skills
  • You are a team player with the ability to work independently
  • You are proficient in both written and spoken English and Thai
  • IT knowledge or experience is preferred
  • Knowledge on Quality Control
  • Based in Central / Malacca
  • This role requires a flexible approach to working hours and travelling
  • You should be wiling to re-locate if there is a business need

Job Benifits

  • EPF

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